Practical HR guidance for the situations small businesses actually face
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How to Handle an Employee Who Is Great at Their Job but Terrible With People
Learn how to handle an employee who delivers strong results but creates interpersonal problems. Includes exact steps, conversation script, and documentation guidance for managers.
What to Do When an Employee Ignores a Written Warning
Employee ignored a written warning? Here’s exactly how to escalate with a final warning, proper documentation, and legally sound progressive discipline steps.
How to Manage an Employee Who Is Friends With the Owner
Managing someone who has a personal relationship with the business owner is one of the most politically delicate situations in small business HR. Here's how to handle it.
What to Do When an Employee Goes Over Your Head to Complain
An employee bypassed you and complained to your boss or HR. How you respond in the next 24 hours will define how this situation resolves. Here's what to do.
Office Manager's Guide to Handling a Harassment Complaint
An employee just reported harassment and you're the closest thing to HR. Here's exactly what to do (and what not to do) in the first 24 hours and beyond.
Two Employees Are in a Conflict: How Do I Handle It as a Manager?
Two of your employees are in a conflict. How you handle it as a manager shapes the outcome for both of them and for your team. Here’s a practical step-by-step guide.