Last updated: March 2026

All Sales Are Final

Because our products are digital downloads that are delivered instantly upon purchase, all sales are final. We do not offer refunds or exchanges on digital products.

Technical Issues

If you experience a technical problem with your download like a corrupted file, a failed download, or a file that does not open, contact us through our Contact page and we will provide a replacement file promptly. Technical issues are the only exception to our all-sales-final policy.

Before You Purchase

We encourage you to review the listing description, included sections, and any product photos carefully before purchasing. If you have questions about whether a specific template is right for your situation, please contact us before completing your purchase. We're happy to help you determine which product meets your needs.

Chargebacks and Disputes

If you have a concern about your purchase, please contact us directly before initiating a chargeback. We respond to all inquiries promptly and will work to resolve any legitimate issue. Chargebacks filed without prior contact will be disputed with documentation of delivery.

Contact

Questions about your order? Contact us through the Contact page at pragmatichrgroup.com.