Discovered a new hire falsified their resume? Learn how to verify, respond appropriately, document the issue, and prevent it from happening again.

Candidate accepted your offer then declined? Learn what to do immediately, your legal limits, and how to prevent this with a better hiring process.

Learn when to contest an unemployment claim, how to respond, and why documentation and progressive discipline records determine the outcome.

Step-by-step layoff script, legal considerations, and a separation checklist. Handle layoffs correctly and avoid costly mistakes. Download the checklist.

Learn the documentation, consistency, and progressive discipline process that protects small businesses from legal risk when disciplining employees.

Learn how to handle an employee who delivers strong results but creates interpersonal problems. Includes exact steps, conversation script, and documentation guidance for managers.

Learn how to document employee performance issues correctly with specific, defensible examples. See what to write, what to avoid, and how to create documentation that holds up in terminations and legal reviews.

Employee ignored a written warning? Here’s exactly how to escalate with a final warning, proper documentation, and legally sound progressive discipline steps.

No HR background? Here’s the practical HR foundation every small business needs first: compliance, the four critical policies, and what you can safely ignore for now.

At 10 employees, new federal and state laws kick in and your informal HR approach stops being sufficient.  Here's the checklist to complete before you get there.

Your manager reversed a disciplinary decision you made.  It's frustrating, it may have undermined your authority, and now you're not sure what to do.  Here's how to handle it.

Managing someone who has a personal relationship with the business owner is one of the most politically delicate situations in small business HR.  Here's how to handle it.

An employee bypassed you and complained to your boss or HR.  How you respond in the next 24 hours will define how this situation resolves.  Here's what to do.

An employee starts crying in the middle of a difficult conversation.  What do you do? Most managers panic or abandon the message.  Here's a better approach.

The best managers aren't just good with people… they have specific documentation and policy habits that protect their employees and their business.  Here are what those 7 habits look like.

Most new managers make the same progressive discipline mistakes, and most of them create more problems than they solve.  Here are the 7 mistakes to avoid and what to do instead.

A step-by-step guide for small business owners on what to include in a social media policy. Learn the key rules, legal protections, and download a ready-to-use social media policy template.

Hiring your first employee triggers a surprisingly long list of legal obligations. Here is exactly what you need to have in place before they start, and what happens if you skip it.

Managing a remote employee for the first time requires clearer expectations, different communication habits, and updated policies.  Here's what small business owners need to know.

Knowing the steps of progressive discipline is one thing. Knowing what to actually say at each one is another. Here are real examples of what each conversation sounds like, verbal warning through termination.