Real answers to the HR situations you are actually dealing with: hiring, discipline, termination, harassment, attendance, and more. No jargon, no law degree required.
Every guide is written by a SHRM-SCP certified HR professional with 15+ years of experience managing the exact situations small businesses face every day.
Looking for done-for-you HR templates? Browse our products here.
Progressive Discipline Examples: What to Say at Each Step
Knowing the steps of progressive discipline is one thing. Knowing what to actually say at each one is another. Here are real examples of what each conversation sounds like, verbal warning through termination.
What to Include in an Anti-Discrimination Policy for Small Business
Most small businesses have a one-sentence anti-discrimination statement. That is not a policy. Here is exactly what a compliant anti-discrimination policy for small business must include.
Employee Handbook for Small Businesses: The Complete Guide
Everything small business owners need to know about employee handbooks: what to include, legal requirements, common mistakes, and how to roll one out. Free guide from a SHRM-SCP certified HR professional.
Small Business Owner's Guide to Hiring Your First Employee
Hiring your first employee is one of the most significant steps a small business takes. Here's what you need to have in place before they start: legally, operationally, and culturally.
Small Business Owner's Guide to Firing an Employee for the First Time
Firing someone for the first time is one of the hardest things a small business owner does. Here's how to prepare, what to say, and how to handle everything that follows.
Office Manager's Guide to Handling a Harassment Complaint
An employee just reported harassment and you're the closest thing to HR. Here's exactly what to do (and what not to do) in the first 24 hours and beyond.
Office Manager's Guide to Onboarding a New Employee Without an HR Department
When you're the HR department and a new hire starts Monday, here's exactly what you need to do before they arrive, on day one, and through their first 90 days.
Office Manager as HR: How to Handle the Most Common Employee Situations
If you're the office manager and the HR department, this guide covers the most common employee situations you'll face and how to handle each one correctly.
What Every First-Time Manager Needs to Know About Discipline and Documentation
Discipline and documentation are the two skills most first-time managers are never taught. Here's the practical foundation you need before you need to use it.
First-Time Manager's Guide to Writing a Written Warning
Writing your first employee written warning? Here's what it needs to include, what to avoid, and how to deliver it so it holds up if the situation escalates.
First-Time Manager's Guide to Having a Difficult Performance Conversation
Your first difficult performance conversation as a manager doesn't have to go badly. Here's a step-by-step guide to preparing, delivering, and following up on performance feedback that actually lands.
Two Employees Are in a Conflict: How Do I Handle It as a Manager?
Two of your employees are in a conflict. How you handle it as a manager shapes the outcome for both of them and for your team. Here’s a practical step-by-step guide.
My Employee Failed a Drug Test: What Happens Now?
An employee failed a drug test. What happens next depends on your policy, your industry, your state’s marijuana laws, and whether the ADA applies. Here’s how to navigate it.
An Employee Threatened to Sue Me: What Do I Do?
An employee said they’re going to sue you. Don’t panic, but don’t ignore it either. Here’s the right response when an employee threatens legal action.
I Gave a Bad Reference and Now I’m Worried: What’s the Law?
Can a former employee sue you for a bad reference? The legal landscape around employment references is nuanced. Here’s what employers need to know to protect themselves.
Employee Asked for a Religious Accommodation: What Am I Required to Do?
When an employee requests a religious accommodation, federal law requires you to engage seriously. Here's what the obligation means in practice and where the limits are.
Can I Monitor My Employees’ Email and Computer Activity?
Employers generally can monitor company devices and email, but there are important limitations and disclosure requirements. Here’s what you need to know before setting up monitoring.
Employee Keeps Complaining About a Coworker: When Is It an HR Issue?
When does an employee complaint about a coworker become something you need to formally investigate? Here's how to tell the difference and what to do in each case.
I Need to Lay Off an Employee: How Do I Do It Legally?
Laying off an employee is different from terminating for cause, and the legal requirements are different too. Here’s what small business owners need to know before proceeding.
Employee Walked Off the Job: How Do I Handle It?
An employee walked out mid-shift without notice. Is it job abandonment? Do you have to pay them? Can you terminate? Here’s how to handle it step by step.